Sugar Partner BRONZE

SugarCRM Price

Sugar
Professional

Sugar
Corporate

Sugar
Enterprise

Sugar
Ultimate

SALES
Accounts Yes Yes Yes Yes
Contacts Yes Yes Yes Yes
Contract management Yes Yes Yes Yes
Customizable sales process Yes Yes Yes Yes
Documents Yes Yes Yes Yes
Leads Yes Yes Yes Yes
Opportunity tracking Yes Yes Yes Yes
Product catalog Yes Yes Yes Yes
Quote management Yes Yes Yes Yes
Sales forecasting Yes Yes Yes Yes
Sales teams Yes Yes Yes Yes
MARKETING
Campaigns Yes Yes Yes Yes
Newsletter management Yes Yes Yes Yes
Web to lead capture Yes Yes Yes Yes
Marketing reports Yes Yes Yes Yes
Campaign dashboards Yes Yes Yes Yes
CUSTOMER SUPPORT
Case management Yes Yes Yes Yes
Customer self-service portal   Yes Yes
Customer support email management Yes Yes Yes Yes
Knowledge base Yes Yes Yes Yes
SOCIAL CRM
Cisco Webex Yes Yes Yes Yes
Citrix GotToMeeting Yes Yes Yes Yes
Facebook Yes Yes Yes Yes
Google Apps Yes Yes Yes Yes
LinkedIn Yes Yes Yes Yes
LotusLive Engage Yes Yes Yes Yes
Twitter Yes Yes Yes Yes
MOBILE CRM
Android mobile app Yes Yes Yes Yes
iPhone mobile app Yes Yes Yes Yes
Android tablet app Yes Yes Yes Yes
iPad app Yes Yes Yes Yes
Android mobile offline app Yes Yes Yes
BlackBerry mobile offline app Yes Yes Yes
iPhone mobile offline app Yes Yes Yes
iPad mobile offline app Yes Yes Yes
GLOBAL CRM
22 languages out of the box Yes Yes Yes Yes
Multi currency support Yes Yes Yes Yes
PRODUCTIVITY
Customizable homepage by end user Yes Yes Yes Yes
Email - MS Outlook intgeration Yes Yes Yes Yes
Email - IBM Lotus Notes intgeration Yes Yes
Email - Gmail, Yahoo and other IMAP mail Yes Yes Yes Yes
Email - archiving Yes Yes Yes Yes
Email - native email client Yes Yes Yes Yes
Email - templates & tracking Yes Yes Yes Yes
Email – Lotus Domino Server integration Yes
Google Docs integration Yes Yes Yes Yes
MS Word and Excel integration Yes Yes Yes Yes
Offline client Yes Yes
Global search Yes Yes Yes Yes
Shared calendar Yes Yes Yes Yes
REPORTING
Advanced charts Yes Yes Yes Yes
Custom reports Yes Yes Yes Yes
SQL reporting Yes Yes
Customizable forecasting Yes Yes Yes Yes
COLLABORATION
Activity management Yes Yes Yes Yes
Project management Yes Yes Yes Yes
Dynamic teams Yes Yes Yes Yes
Access control by Role Yes Yes Yes Yes
Access control by Team Yes Yes Yes Yes
Advanced password management Yes Yes Yes Yes
LDAP/ MS Active Directory Yes Yes Yes Yes
SAML Support Yes Yes Yes Yes
DATA MANAGEMENT AND DATA BACK UP
Data import Yes Yes Yes Yes
Support for MySQL database Yes Yes Yes Yes
Support for Microsoft SQL Server Yes Yes Yes Yes
Support for Oracle database Yes Yes
Support for DB2 database Yes Yes
CLOUD COMPUTING
Supporting company SugarCRM SugarCRM SugarCRM SugarCRM
Document storage 15GB 30GB 60GB 250GB
Support Hours 8x5 12x5 12x5 24x7
P1 Response Time 4 hours 2 hours 2 hours 1 hour
Email Support Yes Yes Yes Yes
Phone Support Yes Yes
Support Portal Yes Yes Yes Yes
Language English English English English
Minimum users 5 5 5 5
User/month 28 € 36 € 49 € 81 €
Demonstracija Demonstracija Demonstracija Demonstracija


Our client feedback on SugarCRM

Eurodalys UAB
Sales manager Dmitrij Filatov
"We have got only positive feedback regarding CRM. With SugarCRM we increased our sales. The primary reasons for this: now we have got clean client database, it easy to find information in it, we have improved our tasks planning, have more time focusing on doing real sales. All our needs for further CRM customization where were successfully implemented by OptimusCRM."
Helens distributoriai UAB
Managing director Vytautas Kaušas
"SugarCRM has optimized our salesforce effectiveness. Also SugarCRM is very flexible, we have SugarCRM fully adjusted to our company needs. Now we have got all the necessary information in one place for doing sales and purchasing."
Gitana UAB
Sales manager Rimantas Petrutis
"SugarCRM helps us to maintain contact with non-regularly buying customers. Also with SugarCRM we are able to maintain high discipline throughout our company. We are successfully expanding SugarCRM functionality to meet our our business needs like service support, product registration and client debt management."
Turto Klubas UAB
Managing director Andrius Tarvydas
"We have all our customer data in one place, and that's why we don't loose contacts and their vital information. With SugarCRM we remember what planned tasks need to be done with our beloved customer."
Factum Vilnius UAB
Managing director Edvinas Pakulis
"We have simplified our company activity monitoring, increased our employee productivity and motivation."
Juodasis Gintaras UAB
Managing director Egidijus Petrikas
"Customer data and all related activities aren't lost, when sales person gets changed in the company. Help us plan production loads and resources. Can easily access customer data, such as photos of construction objects while on the move."
Kelias UAB
Quality manager Tomas Simanavičius
"More effective employee control system – right now we monitor in real time and more effectively control sales process in every our company branch. While using CRM our employees have gathered valuable information about our clients. From this collected data we identify customer trends and better meet their expectations."

Interested in SugarCRM?

Please call us +370 655 20436 or write us email at info@optimuscrm.com.